CompleteLandlord.com Surveys Landlords on Tenant Complaints.
CHICAGO,
April 27, 2007 – CompleteLandlord.com, the online destination for residential landlords and real estate investors, recently
surveyed three hundred residential landlords across the country about tenant complaints. Of the 300 respondents, eight
percent reported tenant complaints increased in the past 12 months. Fifty nine percent reported tenant complaints remained
the same and 33 percent reported tenant complaints decreased in the past 12 months.
Landlords indicate the most frequent tenant complaints were:
- 44% plumbing
- 33% heat or air conditioning
- 23% maintenance problems inside the apartment
- 19% other tenants too loud/disruptive
- 17% problems with appliances
- 15% maintenance problems on exterior of building
- 10% rents too high
According to landlords, 93 percent of tenant complaints were addressed in less than one week. Of that, 37 percent were
addressed within 24 hours.
“Our site is designed to help landlords be more productive and
profitable by saving them time and frustration when dealing with their rental properties. By anticipating where most tenant
complaints originate, landlords can take proper preventive maintenance steps and identify actions to take before these
problems occur.”
CompleteLandlord.com’s goal is to give the estimated 10 million small and medium-sized landlords in the U.S. the information,
tools, products, services and community they need to be successful. The Web site provides landlords, for free and with paid
access, information, tools and community related to the complete lifecycle of owning, leasing, maintaining, and selling
rental properties. The site offers how-to information and tips for landlords, including forms, tenant screening, best
practices, financial guides, real estate regulations, and advice.
About CompleteLandlord.com:
CompleteLandlord.com provides an online solution for tens of thousands of landlords wanting to manage their rental properties
productively and profitably. The Web site provides free educational content, advice from other landlords, the ability to tap
into a panel of real estate experts, or access online state-specific products and services. Based in Chicago, Illinois,
CompleteLandlord.com is part of the family of brands from Socrates Media, LLC. The company has helped hundreds of thousands
of landlords be more profitable and productive with their rental units.
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